Return Policy

At nolvon.xyz, we want to ensure your shopping experience is seamless and enjoyable. If you are not satisfied with your purchase, we are here to help.

Return Period

You have 30 days from the date of purchase to return your item for a full refund or exchange. After this period, we will not be able to offer you a refund or exchange.

Eligibility for Returns

To be eligible for a return, the item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by the receipt or proof of purchase.

Non-returnable Items

Certain types of goods are exempt from being returned, including:

  • Gift cards
  • Downloadable software products
  • Health and personal care items

How to Return an Item

To return an item, please follow these steps:

  1. Contact our customer service team at [email address or phone number] to initiate the return process.
  2. Provide your order number and item details.
  3. Our team will provide instructions for returning the product to our warehouse.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you prefer to exchange an item, please follow the return procedure and place a new order for the item you want.

Shipping Costs

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receiving the product. We will provide a full refund or replacement, including any return shipping fees.

Contact Us

For any questions regarding our return policy, feel free to contact us at:

  • Email: [admin@nolvon.xyz]
    phone: +17012777540
    address : W45R+WH Fargo, Bắc Dakota, Hoa Kỳ

Thank you for shopping with nolvon.xyz!